Davis Business Solutions, Inc

Letter from Pierce Parts & Service

2012-01-11T15:00:00.002-06:00

We received this great letter today from our customer, Joe Pierce, president of Pierce Parts & Service in Macon, GA. Here is what Joe had to say:

"To Davisware:

I would like to commend you for this past year's experience that I have had with Davisware since they purchased our previous software in the spring of 2010. I was scared to death of the fate that the old software had taken upon my company. After you have been in an uphill battle working with a new software company where you knew the investors and support personnel, you hated to accept the defeat. Adding to the stress, we were also the beta test company for the software. It was very trying to maintain the daily operations during the whole process. If I had to summarize the complete situation, we were losing the battle by not getting our invoices out correctly and losing control of our inventory. Our accounts payables and receivables were totally out of balance.

Jennifer, when you called and notified me that Davisware/GlobalEdge had bought out my old software company and that you needed to discuss with me the conversion process, I could not help but to get an uneasy feeling. The fact that you reached out and called me personally to let me know that Davisware was more than capable of handling the conversion process from GlobalEdge, took a tremendous burden off my shoulders. Not only did you walk me through this process, you immediately set up a two-day pre-training to ensure that we would be ready to go by the first of January 2011. In addition, you introduced me to your support staff and made sure I knew what modules they would be training us.

The pre-training class went great. We had a lot of information to absorb. The instructors Nancy, Tom, and Dan went out of their way to get us in the system so we could have "hands on" experience with the software. They even had internet access up and running. After the pre-training, we were armed with all the information that we needed to get started and the assurance that they would be available to us every step of the way.

Nancy and Tom's teaching strategy allowed us to grow understanding and confidence with the software enabling us to set up each module independently. Their guidance was readily available in setting up up each module, however, their instruction was to allow us to set up each module to best suit the needs of our company, enhancing the ability to learn how each module worked in tandem with each other. Kudos to your staff, I really appreciated this approach. I feel that we know the software much better because of this teaching method.

Once started, we have never had any regrets in our decision to switch over to Davisware. The support staff has been wonderful to work with. The response times to questions have been quick and thoroughly explained. The software updates show that they are staying current with changes required by our industry.

We have now had a year to operate in the system with the modules that we set up for our company. They are performing the way that they are designed. In 2012, we are planning to turn on additional modules that are available now which are line ordering, scanning, and remote field service.

I honestly do not know how I would be operating had Davisware not bought out the old software and walked us through the conversion process from GlobalEdge. My company is full of gratitude to you and your support staff for allowing me to take back control of my company with the accountability to operate a successful business.

Kindest Regards,

Joe Pierce/President/CEO

Pierce Parts & Service, Inc."

Many thanks to Joe Pierce and Pierce Parts & Service, Inc for those kind words!

Commercial Parts & Services Inc Chooses E2!

2012-01-10T12:25:00.002-06:00

Commercial Parts & Service, Inc in Cincinnati, OH are converting from EM WEB to E2 as part of their on-going E-commerce initative to expand their market presence. Commercial Parts & Service has been supplying OEM Parts and delivering industry-best service for commercial kitchen equipment since 1972. They are CFESA Members. We are excited to have them on board!

PM Group LLC Chooses GlobalEdge Software

2012-01-04T11:53:00.002-06:00

Looking for expanded functionality, PM Group LLC took advantage of the acquisition by Davisware of S2000 in converting from S2000 to the GlobalEdge Software platform. PM Group provides equipment, installation and services for marketers and consumers of environmentally sensitive petroleum and energy products. They are located in Oklahoma City, OK and are PEI Members. We look forward to making their conversion to GlobalEdge a successful one!

Falcon Service Selects Davisware S2000 Software

2012-01-03T10:29:00.002-06:00

We at Davisware welcome Falcon Service as a new user of Davisware S2000 Software! Falcon Service specializes in Commercial Cooking Equipment Service, Installation, Parts, and Scheduled & Emergency Maintenance. They service the St. Louis and St. Charles, MO areas. They are CFESA members. We are looking forward to making their transition to Davisware S2000 a successful one!

Davisware Featured in the NEWS! The HVACR Contractor;s Weekly News Magazine

2011-12-28T11:03:00.002-06:00

Davisware was featured in the December 26th, 2011 issue of "The NEWS."

"Software Solutions for HVAC Firms

GlobalEdge Software offers service companies a logistical infrastructure that allows managers and owners to maintain their personnel, fleet, inventory, and client feedback in a cost-effective fashion. GlobalEdge is paperless and can seamlessly tie together all functions of a business. This comprehensive software package can identify the right person for each field challenge; facilitate scheduling for technicians with as little time as possible spent traveling from job-to-job; track the availability of parts, order them and reorder them as needed; notify accounting for billing purposes; and offer a GPS identifying the location of every truck in the fleet."

For more on this article, please visit http://www.achrnews.com/articles/118577-software-solutions-for-hvac-firms

The Right Software Makes All the Difference.

2011-12-27T14:32:00.006-06:00

Today we received a wonderful letter from one of our customers. Patrick Duffy, from Duffy's Food Equipment Service & Parts, had this to say about Davisware:

"In the spring of 2010, our company, Duffy's Equipment Services, made the long anticipated jump from our green screen work station to a Windows based software. We chose a start up company that was created by people we knew and trusted within our industry. These were good, smart people who had the best of intentions. We would learn the hard way that it takes a lot more than good intentions to create good software.

Our system was dying on the vine and once we made the jump to the new software there was no going back. After 6 months of nonstop errors and lock ups we had totally lost control of the parts inventory in our 7 branches. We would later come to realize it had swelled to double the size it should have been. We were financially, logistically, and emotionally strained to the limit when we got the news that the start up company had been sold to Davisware and they determined the software was fatally flawed. They intended to shut it down as soon as possible. My head was spinning when I spoke to Jennifer Davis the first time about our predicament. I have known Jennifer casually from seeing her at conferences but hadn't done any business with them until that moment. I was apprehensive about purchasing another software package and converting all my data for the second time that year. We did not have the luxury of the usual time frame for a smooth transition to Davisware. We needed a crash course and a fast track conversion to Davisware, the future of our business hinged on it happening quickly and correctly. On top of all that we didn't have a lot of money left over after doubling our inventory and spending all the overtime working in the system we were on.

Jennifer was great, she put my mind at ease by letting me know they would do everything they could to help us through the troubled waters we were in. We made plans for training and data conversion to begin almost immediately. The staff at Davisware set out in a shotgun approach to coordinate the many phases of the project simultaneously so we could make the jump to Davisware ASAP. They helped us secure financing of the new software. They could not have been more understanding or accommodating during the transition. By November 2010, we were up and running with Davisware. It was a record start to finish conversion for them.

Since then, we haven't looked back. We quickly learned that top quality software backed up by a team of well run professionals could give our company tremendous advantages. Within 6 months we had a handle on our inventory again and today our latest physical count was off by less than 1%! We are better able to monitor every facet of our business and moral is the highest it has been in a long time. We are now working to implement our website with their new E2 product so our customers can see our inventory live and place their orders on-line. Next will be service billing from the field with their Remote Field Service Software. After that, who knows? Davisware is growing in its functionality monthly and we intend to take advantage of as much of it as we can.

I owe a debt of gratitude to the professionals at Davisware for helping us out when we needed it most and to Jennifer for truly caring about the future of our company. That combination is a rare find in the business world anymore.

Patrick Duffy"

Precision Food Service Selects Davisware S2000!

2011-12-19T11:25:00.002-06:00

We at Davisware, are happy to welcome, Precision Food Service as a new user of Davisware S2000! Precision Food Service offers restaurant equipment repairs. They are CFESA members and are located in Wallingford, CT. Precision Food Service will install Davisware S2000 in February of 2012. We look forward to making their transition to Davisware S2000 a successful one!

RMS Mechanical Services Selects Davisware S2000!

2011-12-13T11:13:00.002-06:00

We at Davisware, are happy to welcome, RMS Mechanical Services as a new user of Davisware S2000! RMS Mechanical Services offer refrigeration, heating & cooling, food service equipment, preventative maintenance, and general repair services. Their technicians are also certified in these areas. We met them at a CFESA Conference and they are located in Hopewell Township, PA. RMS Services will install Davisware S2000 during the beginning of the new year. What a great way to start off the New Year! We look forward to making their transition to Davisware S2000 a successful one!

Koonse Food Equipment Selects Davisware S2000 Software!

2011-12-04T14:49:00.002-06:00

We at Davisware welcome Koonse Food Equipment as a new user of Davisware S2000! Koonse Food Equipment supplies appliances, refrigeration equipment and other kitchen items to area business clients. They also offer replacement parts and repair services. They are CFESA members and are located in Pittsburgh, PA. Koonse will install Davisware S2000 during the first week of January. What a great way to start off the New Year! We are looking forward to making their transition to Davisware S2000 a successful one!

Natalie In The News!

2011-12-04T14:41:00.002-06:00

Davisware's new Sales & Marketing Administrator, Natalie Brennan, has been featured in The ACHR News this week. Brennan joined our staff in October. To view more about this, please visit http://digital.bnpmedia.com/publication/?i=90653.

Pro-Tek of New York Selects Davisware S2000 Software!

2011-11-18T14:39:00.003-06:00

We at Davisware welcome Pro-Tek of New York as a new user of Davisware S2000! Pro-Tek of New York is a complete kitchen maintenance company. Pro-Tek will be installing Davisware S2000 into their Hicksville, NY location during the last week of November. We are looking forward to making their transition to S200 a successful one!

Midwest Food Services selects Global Edge Software!

2011-11-03T14:10:00.003-05:00

We at Davis Business Solutions welcome Midwest Food Equipment Services as a new user of our Global Edge Software. Midwest Foods will be installing Global Edge into their Grandville and Kalamazoo Michigan offices. We are looking forward to making their transition to Global Edge a successful one!

People On the Move....

2011-08-02T08:15:00.000-05:00

Davis Business Solutions Inc. has been featured in the Daily Herald Business Ledger. Eileen Hawkey has joined the staff as a marketing strategist and event coordinator for the company. Hawkey has experience in the hospitality industry. For more of the article, visit www.dhbusinessledger.com

2011 DBS User Conference April 11-13th

2011-02-08T08:46:00.007-06:00

Please make sure to get your registration forms in by March 1st for the early bird special! You can return forms via email (melissa@davisware.com) or fax (847-426-6027).

2010-12-30T13:54:00.002-06:00

Last week Davis Business Solutions, Inc. received an early Christmas present from one of our customers, Duffy's Equipment Services, Inc. Below is an email sent out from Patrick Duffy himself.

"We got our Christmas present early at Duffy’s this year. It came in the form of new software and was delivered on November 15th. A wonderful gift that we are enjoying more each day. We would like to think we deserved it after all we have been through.
In May of this year I made the decision to jump into the Business Central software with both feet. We needed to get off the archaic system we were on which was stable but very limited and go to something that could grow with us. Patience is one of the many virtues I do not possess and this time jumping was not such a good idea. For the next several months we watched our inventory grow by leaps and bounds as the parts we ordered got shipped to the wrong addresses and the quantities were doubled or even tripled. Crashes, lock ups and roadblocks were hourly events. Morale and cash flow were at an all time low when the announcement hit that BC had been sold to Davis. Next came the word that BC would soon be shelved. What would that mean for us?
I got a call from Jennifer Davis or Mrs. Clause if you prefer, laying out their plan. She was very empathetic to our plight and assured me we would not be left to twist in the wind. True to their word the good elves at Davis worked very hard to bring what data they could out from BC and into their system. They held training sessions in Chicago as well as our location to get us up to speed as soon as possible. They compressed a 6 month conversion process into 2 months. It wasn’t the prettiest they had ever done but we had no time to spare. They bent over backwards to make this as smooth and painless as possible and even put up with my lack of patience.
We went live with Global Edge on November 15th and haven’t looked back since. If we had the full allotment of time for set up and training I am sure this would have been a seamless transition. We had a few bumps when we first started but they were there to flatten them out for us. Our systems are all running well and accurately. Gone are the lock ups and crashes. Their support people answer phone calls and email when we need them to. Modules work together and parts go where they are supposed to. Imagine that! Our morale has returned and Duffy’s is the fun friendly place to work that it used to be. Now that we have taken a physical inventory we have learned that in the 6 months we ran on BC our inventory increased by 35%. Adding that to the monies we “invested” in BC and the overtime it cost us to try and run our business with all the impediments we encountered it’s not hard to see that this jump was not a money saver.
Davis is more expensive than BC was on the surface. In hindsight it would have been much cheaper and certainly easier if we had gone with a reputable and tested company like Davis to begin with. It’s like we tell our customers, “You get what you pay for”. So you can feel bad for us or you can laugh at us but whatever you do don’t make the same mistake with your business. Go to Davis and get it done right the first time. I believe in Santa."

Thank you,
Patrick Duffy

Thank you Patrick Duffy for the wonderful message and thank you to all of our customers. Have a Happy New Year!

DBS Customer, RG Henderson & Son LTD, Featured in On Target

2010-12-10T09:32:00.005-06:00

GREENSBORO, NORTH CAROLINA...SEPTEMBER & OCTOBER 2010 EDITION - Davis Business Solutions, Inc. customer RG Henderson & Son LTD was featured in CFESA's (Commercial Food Equipment Service Associations)September & October's publication of On Target. On Target is CFESA's bi-monthly newsletter. They were featured as the Certified Company Spotlight for September & October of 2010. In the article, it talks about RG Henderons leading contributions to the commercial food equipment industry in North America. The company has been in business for over 100 years and has been providing quality commercial service for 50 years. They are currently representing all major manufacturers in the market and they employ trained and licensed service technicians, including certified gas fitters and licensed refrigeration technicians that are available for service around the clock.

To read more of this article, please visit www.cfesa.com and click on "On Target".

2011 AHR EXPO INNOVATION AWARD WINNERS TO BE HONORED IN LAS VEGAS

2010-11-16T13:59:00.007-06:00

The AHR Expo and its co-sponsors, ASHRAE and AHRI, are pleased to recognize Davis Business Solutions, Inc. submission with an HONORABLE MENTION in the SOFTWARE Category of the 2011 AHR Expo Innovation Awards Competition. A panel of Industry Professionals, selected for their knowledge and expertise in HVACR, found your product worthy of this recognition.

WESTPORT, CONNECTICUT...November 16, 2010 - The winners of the prestigious 2011 AHR Expo Innovation Awards have been selected and will be honored at a special ceremony during the world's largest HVACR exposition and conference in Las Vegas, January 31 - February 2, 2011.
Representing a broad cross-section of the HVACR marketplace, the winning entries were selected in 10 categories and represent the most innovative new products among the thousands that will be displayed at the show. A panel of judges made up of ASHRAE members evaluated the products submitted based on innovation, value to the user and market impact.
As an Honorable Mention recipient, Davis Business Solutions, Inc. will receive a certificate of recognition in the mail after the Show and a placard to display in your booth at the Show in Las Vegas will be delivered to their booth prior to the Show opening on Monday. The Innovation Award results will be published in the ASHRAE Journal, on the AHR Expo website, and in a number of other Industry Publications.

Product: Davisware GlobalEdge, Business Management Software.
Company: Davis Business Solutions, Inc.

DBS Customer featured in PEI Journal

2010-10-13T11:53:00.004-05:00

West Dundee, IL, Wednesday, October 13th, 2010 - Davis Business Solutions, Inc. customer Cochise Petroleum Equipment Company, Inc. was featured in the 4th Quarter PEI Journal. The article titled, "Cochise Thrives in Tough Times" talks about being debt free and surviving in this tough economy. Several interviews are featured in the article from President Brent Erekson and his wife Apryl. Brent first approached Apryl about attending a personal fiance seminar, he was far from persusive. "The first time he went, he told me it was about 'budgets and stuff', and I told him I didn't want to go", said Apryl. "He ended up being the only person there without a spouse." After completing the 13-week course, they elimnated their personal debt by following the steps that the program had laid out. After seeing the success with their personal finaces, they turned to their business and now they are debt free.

You can check out the full article by visiting http://www.peijournal.org/.

New User Conference Date

2010-08-17T13:52:00.002-05:00

We had scheduled the User Conference for September of this year, but now we have moved it to April 12-13th, 2011 at the Hyatt Regency Woodfield, Schaumburg, IL. Please put it on your calendars!

Our annual User Conference is the #1 forum for User interaction held annually. The conference focuses on the industry specific issues you are facing. The topics come from our users. Just like our software, the conference is built around customer suggestions & needs.

Davis Business Solutions Featured in CFESA's On Target Publication

2010-08-05T15:55:00.002-05:00

Davis Business Solutions, Inc. was featured in CFESA's On Target publication. This publication reaches out to the Commercial Food Equipment Service Assocations. Check it out...

Davis Business Solutions Acquires the Assets of Service Management Group, Inc.

2010-08-05T11:05:00.002-05:00

West Dundee, IL, Tuesday, July 6, 2010 – Davis Business Solutions, a full service provider of business applications for multiple industries announced today it has entered into an agreement to acquire the assets of Service Management Group, Inc. (SMG), of Hattiesburg, MS. This includes the acquisition of SMG’s EMWeb, Warranty Central and Business Central. SMG is the leading provider of parts lookup and warranty systems in the foodservice market. Through this move, SMG’s customers will quickly benefit from all the strength and stability Davis Business Solutions has to offer, as well as several new combined innovations. “We intend to invest over one million dollars in resources to the EMWeb product alone, taking it to an entirely new level,” said Jennifer Davis, President of Davis Business Solutions. In addition, SMG’s Warranty Central customers will be treated to a momentous leap forward in added functionality with Davisware Global Warranty. President of SMG, Ross Arroyo said, “I was pleased to find a partner that can build upon the exciting ideas behind Business Central and add them to their time-tested business system platform. The combination will create a powerful new vehicle to offer customers the content they want in a way that expands the quality, value and convenience they need."
Both companies have had a long standing commitment to serving the industry and participating with trade groups like CFESA. DBS will not only work hard to smoothly transition SMG customers, but provide several new capabilities as well. This includes maintaining many of the support staff members as well as an office in Hattiesburg in addition to the company’s headquarters in West Dundee, Illinois. The acquisition, which is subject to various standard closing conditions, is expected to close by the end of July, 2010.

About Davis Business Solutions
Davis Business Solutions, Inc. (DBS) is a full service provider of business applications for Service, Construction, Distribution, Manufacturing & Accounting Solutions. Since 1986, DBS has been providing the industry leading software solutions that keep its customers at the top of their industries. DBS’ software is developed around the varied needs of its customers, making their solutions the most industry-specific solutions available. The Company is headquartered in West Dundee, Illinois.
Website: http://www.davisware.com

About Service Management Group
Founded in 1997, Service Management Group, Inc. (SMG) is a privately held systems and solutions provider in the food service equipment industry. SMG’s focus is to help businesses save time and money through a unified network of tools where hundreds of fragmented manufactures can connect with thousands of service agents and dealers. The Company manages the flow of vital information pertaining to technical repair, parts, sales, warranty, equipment lifecycle, and service company business management. SMG is headquartered in Hattiesburg, Mississippi.
Website: http://www.servicemg.com

DBS is a finalist in the Corporate Social Responsibility for The Stevie Awards!

2010-05-13T14:39:00.004-05:00

DAVIS BUSINESS SOLUTIONS, INC. NAMED AS FINALIST IN

2010 AMERICAN BUSINESS AWARDSSM

8th annual Stevie® Awards will be presented on June 21 in New York City

WEST DUNDEE, IL – May 13, 2010 – DAVIS BUSINESS SOLUTIONS, INC. was named a Finalist today in the Corporate Social Responsibility category in The 2010 American Business Awards.

The American Business Awards are the nation’s premier business awards program. All organizations operating in the U.S.A. are eligible to submit entries – public and private, for-profit and non-profit, large and small.

This year’s Stevie Award winners will be announced during the annual gala on Monday, June 21 at the Marriott Marquis Hotel in New York City. More than six-hundred executives from across the U.S.A. are expected to attend. The event will benefit Oceana (oceana.org), the largest international organization focused on ocean conservation. The ceremonies will be broadcast on radio nationwide by the Business TalkRadio Network.

More than 2,700 entries from organizations of all sizes and in virtually every industry were submitted for consideration in more than 40 categories, including Most Innovative Company of the Year, Management Team of the Year, Best New Product or Service of the Year, Corporate Social Responsibility Program of the Year, and Corporate Environmental Responsibility Program of the Year. DAVIS BUSINESS SOLUTIONS, INC. will be competing in the CORPORATE SOCIAL RESPONSIBILITY category for Up to 100 Employees.

Members of the Awards' Board of Distinguished Judges & Advisors and specialized final judging committees will select Stevie Award winners from among Finalists in final judging that will continue through May 28. Finalists were chosen by business professionals nationwide during preliminary judging in April and May.

Details about The American Business Awards and the list of Finalists in all categories are available at www.stevieawards.com/aba.

About Davis Business Solutions, Inc.

DBS founders and senior executives, Jennifer and Dan Davis, are regular fixtures in local education commissions, sports organizations and other community groups. They believe a company should contribute to its community and they show it. They have contributed DBS human resources and technology in the form of software created and donated specifically to enable their children’s school to run its charity auctions. For the school as well as for Tri-Cities Little League on which both have been board members, they have housed auction materials, shared company printing equipment and human talent and donated materials for printing and binding. They coach six or more of their children’s sports teams. Dan has coached baseball, basketball and football teams. Jennifer has coached cross-country and volley ball.

Jennifer talks proudly about support DBS provides to the Elgin Sharks Track Club, an under-funded, over-extended club run by retired teacher, Bob Pleticha. She describes Bob’s tireless efforts to provide a challenging and rewarding competitive opportunity to local children. That involves pounding pavements and wearing out phone lines to get used uniforms and equipment, even rebuilding old trophies to make sure the children of all socioeconomic levels have a positive learning experience. Jennifer and DBS have created and printed brochures for the group, set up their budget on spreadsheets and provided as much other support to the group as possible. She works tirelessly to help the Sharks gain the publicity they deserve, writing press releases, contacting news organizations and utilizing business contacts . The club struggles to make a difference in the lives of children. Jennifer and DBS work to ensure it struggles a bit less so it can make a bit more of a difference.

Believing healthy, family-minded activity is good for families and good for the community, in their community service, the Davis’ have worked with the organizations to ensure their family nature. On the Little League board, they worked with the local park district to encourage it to provide family-minded activities for the siblings at the games. Through their efforts, sand boxes were installed at the local fields.

Jennifer is a regular participant in local marathon, tri-athlete and competitive stair-climbing events. During her cross-country practices, runners are rewarded with a “Bring your parents to practice” award. She also does running workouts with her four (of six) children who participate in the Elgin Sharks. According to Jennifer, “If the parents of the other runners see my active example, I may be able to inspire them to participate and support their own children. By example, they encourage DBS employees to become involved in their communities and support them when they do.

The Davis’ and DBS are there for their community, and the community knows it. As Rob Gorman, East Dundee city council member and former member of the Tri-Cities Little League board notes, “The Davis’ are a unique combination of energy and talent. They bring these gifts together in the contributions they make to the community and the organizations they are involved in. These organizations and communities are very fortunate to have such ingenious, community-minded people involved with them.”

About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.stevieawards.com.

Sponsors and partners of The 2010 American Business Awards include Infogroup, Netezza, CIGNA, Citrix Online, Epic Advertising, High Performance Technologies Inc., imagistic, John Hancock, LifeLock, Lionbridge, PetRays, RCN, and SoftPro.

"Go Live" Survival 101

2010-03-02T14:43:00.007-06:00

Your Go Live date can be stressful for anyone and leading up to that point is the hardest part. But it is not always the case. Our customer, Cardinal Services Group out of Windsor, Canada knows exactly how to handle the pressures. Here is a few things that we think that they did that would be helpful in your Go Live experience.

1) Toasted with the launch of the software with a bottle of Dom Perignon
2) Gave everyone in the office stress balls
3) Made fun PowerPoints on GlobalEdge and sent them to everyone in the office
4) Left key points of the software on the white board in the lunch room (i.e. How to save/exit in Globaledge-F8)
5) Gave the employees homework (i.e. A/P--Choose 5 or 6 different invoices that you entered through the week and re-enter them on GlobalEdge)
6) Make "bubbles" to record the things they LOVE about the software. All bubbles were collected, randomly drawn from a barrel and prizes were awarded.

On the day of their "Go Live" date, they collected everyone's car keys on the way in the door (to prevent anyone from running), then they pulled random keys for door prizes.

Getting everyone involved and excited about the new software can really make the "Go Live" date a lot easier.

COME VISIT OUR BOOTH #300 AT THE 2010 ACCA CONFERENCE & INDOOR AIR EXPO, TAMPA, FL

2010-02-09T11:13:00.006-06:00

Davis Business Solutions, Inc. is proud to announce their attendance at the 2010 ACCA Conference & Indoor AIr Expo in Tampa, FL. Stop by our booth, #300 for a chance to win a Garmin Nuvi 205w!
The 2010 Indoor Air Expo will be co-presented by the Air Conditioning Contractors of America and the Indoor Air Quality Association, and their continuing to break records with a growing tradeshow floor of top HVACR and IAQ suppliers meeting with real decision-makers who authorize billions of dollars of purchases every year. No other expo in this industry offers such a high quality match of supplier-to-purchaser.

DBS Featured in The Epoch Times Newspaper..."A Company That Doesn't Fit the Mold, The Story of One Family Business's International Success"

2010-01-22T10:45:00.004-06:00

Davis Business Solutions is featured in The Epoch Times Newspaper. The Epoch Times is a privately held news media company. The center is in New York, but their network of local reporters throughout the world uncovers stories that are authentically local, yet also globally relevant. Their independence enables them to report widely and present a diversity of opinions.

The featured article, "A Company That Doesn't Fit the Mold, The Story of One Family Business's International Success", covers how DBS started, their international office in India, and surviving the economic turndown. Check out the link below for the article:

http://www.theepochtimes.com/n2/content/view/28026/

Scanner Recommendation, Xerox DocuMate152

2010-01-18T09:16:00.003-06:00

The Xerox DocuMate152 is the scanner that we currently recommend to our customers on GlobalEdge. Price range for this scanner is around $500 dollars. Below is the specifications for the Xerox DocuMate152:

Product Specifications:

-Scan Speed [black & white @ 200dpi]: Up to 18 ppm simplex/36ipm duplex pages
-Scan Speed [color @ 150dpi]: Up to 18 ppm simplex/36ipm duplex pages
-Scan method: Fast Duplex Sheetfed
-Optical Resolution: 600dpi
-Ouput Bit Depth: 24-bit color, 8-bit grayscale
-ADF Capacity: 50 Sheets (20lb. paper)
-ADF Maximum Document Size: 8.5" x 14"
-ADF Minimum Document Size: 2.5" x 2"
-Interface: USB 2.0 (1.1 compatible)
-Duty Cycle: 2500 pages/day
-Drivers: TWAIN, WIA
-Dimensions: 12.1" x 6.3" x 5.5" (WxDxH)
-Weight: 5.9 lbs.

Minimum System Requirements:

-Pentium IV or equivalent processor
-Windows 2000 (SP4) / XP (SP2) / Vista
-Minimum of 512MB of RAM (1GB for Vista)
-350 MB of available HD Space
-CD/DVD-ROM drive
-USB Port

Contents:

-DocuMate 152 Scanner
-Power Supply
-USB 2.0 Cable
-Quick Install Card
-Technical Support Card
-User's Manual
-CD-ROM including:
-Visioneer OneTouch with Kofax VRS Technology
-Nuance PaperPort
-Nuance OmniPage Pro
-NewSoft Prestol! BizCard
-TWAIN Driver
-WIA Driver (XP Certified)

Please visit their website for pricing and more information: http://www.xeroxscanners.com/en/us/products/DM152/

The Entry of a Service Agreement Number Can Be Required When Entering a New Service Order

2009-12-28T10:11:00.005-06:00

A Dispatch system parameter exists to GlobalEdge that can make the Service Agreement field in Service Order Entry (Summary Tab) a required entry upon creation of a new Service Order (if an active Service Agreement exists in the Customer Master File).

As with all system parameters, this "switch" can be found under DBS Tools - DBS Maintenance - System Parameters. The Function Name is DS-2-2 with a Description of "SOSaRequired".

If this value is set to "Yes" (True) an entry into the Service Agreement field in Service Order Entry will be required if the customer has an active Service Agreement on file in the system.

***For security reasons, system parameter access and setup should be limited to your system administrator.

Customer Account Manager Can Now Be a Required Field

2009-12-23T12:13:00.008-06:00

A new system parameter has been added to GlobalEdge that can make the Account Manager field in Customer Master Defaults Tab a required entry upon creation of a new customer or the editing of an existing customer.

As with all system parameters, this "switch" can be found under DBS Tools - DBS Maintenance - System Parameters. The Function Name is CU-3-3 with a Description of "AllowBlankForAcctMgr".

If this parameter value is set to TRUE, the system will not require an entry into the Account Manager field in the Customer Master Default tab. If this parameter is set to FALSE, the system will require an entry in this field. The default value upon initial setup is FALSE.

***For security reasons, system parameter access and setup should be limited to your system administrator.

New & Improved Customer & Vendor Contacts

2009-12-12T08:55:00.017-06:00

We recently launched a new and improved customer and vendor contact screen. Besides the improvement to overall screen appearance and field layout, we now offer a radio button selection that allows you to toggle between two sets of contact information for each person. Additionally, you can mark each contact with a check box that identifies them as the primary email contact for seven different categories of correspondence including: Service Orders, Service Invoices, Sales Orders, Sales Invoices, Job Orders, Job Invoices, & Service Agreement Invoices. Outgoing email will automatically display the proper recipient email based on your settings! You can also highlight a contact and start an email directly from grid or contact details screen. You can watch a demonstration by visiting this link. Watch Video

CFESA Global Trade Now Live!

2009-12-09T12:27:00.000-06:00

Davis Business Solutions and CFESA (Commerical Food Equipment Service Assocation) have been working together to develop a website that works closely with CFESA members to eliminate overhead within each company. The name for the software database is called CFESA Global Trade.

Since December 1st, 2009, CFESA Global Trade has been live. CFESA members are now about to upload OEM parts, inventory, including obsolete overstocks. CFESA Global Trade users are then able to use the powerful inventory search engines to locate hard to find parts. CFESA Global Trade members may utilize the Global Trade database on their own website, for pass through part sales to their customers. This give them the opportunity for sales of ten of thousands of part sales without having to stock them.

Today CFESA Global Trade has 49 members and growing. The total parts volume listed includes over 3140 parts and 1347 manufacturers are represented in member postings.
It is a big opportunity for the CFESA community.

Welcome to Davis Business Solutions, Inc. Blog!

2009-12-08T16:47:00.001-06:00

Welcome to Davis Business Solutions, Inc. Blog. It is a great way to stay connected with the latest and greatest features that DBS has to offer.