Showing posts with label support. Show all posts
Showing posts with label support. Show all posts

Tuesday, December 2, 2014

Ron Brock's Heating & Cooling Adds Remote Field Servce


Davisware is excited to announce that Ron Brock’s Heating & Cooling, an S2K user since 2003, has recently added our Remote Field Service (RFS) business tool. Phoenix-based Ron Brock’s Heating & Cooling contacted Davisware for S2K product support. During the call, the HVAC company asked about Davisware's field solutions. Since Kay Brand, our S2K Product Support Specialist, is from Phoenix, she offered to help out Melissa Hornsby, our RFS Product Representative, and make the short drive to Ron Brock’s Heating & Cooling for an RFS demo. It didn’t take too much convincing to get Ron Brock’s Heating & Cooling on board, since the company currently doesn't have a field service product. Davisware and Ron Brock’s Heating & Cooling are currently shooting for an installation sometime within the next 2 months. 

Tuesday, August 12, 2014

ABC Fire Control is Looking Forward to Fully-Integrated Solution


Davisware is pleased to announce that ABC Fire Control, an existing S2K customer, has recently added not only our Remote Field Service software, but also support, modules, and users in order to fully utilize S2K’s capabilities.  The Yakima, Washington-based company currently doesn’t have a field service product and is looking forward to a fully-integrated solution. Davisware and ABC Fire Control are shooting for an installation sometime within the next couple months.